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Privacy policy in general

At this point I may inform you in accordance with Article 13 of the General Data Protection Regulation (DSGVO), which data I use from you and for what reasons. 

Name and contact details

My name is Irina Rakovic and you are welcome to contact me at the email address as well as by phone at 017661238948.

Categories of data and purposes of processing

I use the following data that I collect from you:

Name, address, telephone number and email address for the purpose of contacting you and making an appointment;

Information about your state of health, in particular your medical history as well as symptoms, in the context of treatment.

Legal basis of the processing

The use of your data is based on Article 6(1)(b) (contractual performance) in conjunction with Article 9(2)(h) (health treatment) DSGVO.

In simplified terms, this means that the use of your data is necessary for the performance of the contracted health treatment.

Data recipients

Your data will not be disclosed to any third parties. Only in the event of a legal dispute may I transfer data to my competent legal representation. In this case, the legal basis for data processing is Article 6(1)(f) DSGVO (legitimate interest).

Your data will not be transmitted to any third countries.

Storage period

Your data will generally be stored for ten years from the date of collection. In individual cases, a longer storage period may be necessary, for example, if a legal dispute is pending.

Data subject rights

You are entitled to the following data protection rights, which you can assert against me:

Right to information according to Article 15 DSGVO

Right to rectification according to Article 16 DSGVO

Right to deletion according to Article 17 DSGVO

Right to restriction according to Article 18 DSGVO

Right to data portability pursuant to Article 20 DSGVO

Right to object pursuant to Article 21 DSGVO

I do not carry out automated decision-making pursuant to Article 22 DSGVO.

If you have any questions in connection with your data subject rights or in general about the handling of your data, please feel free to contact me at any time. The contact details are or 017661238948. 

In addition, you also have the right to lodge a complaint with a supervisory authority - in particular the supervisory authority of your habitual residence - in accordance with Article 77(1) DSGVO.

Privacy policy for the website

In principle, only a processing of log and log data takes place in the context of the operation of my website. This processing is technically necessary, otherwise my website cannot be accessed. 

Apart from that, I have integrated the Google Maps tool on my website, which is offered by Google Inc. For the European area Google Ireland Limited is responsible for the Google services. I use Google Maps to show my location graphically and to make it easier to find me. Google Maps is an "internet map service". In any case, your IP address is transmitted to Google. You can find more information about Google Maps in Google's privacy policy at

Otherwise, I deliberately refrain from using tracking or analysis tools on my website.